Play the special edition Corona scenario’s
The current situation is affecting everyone in the Netherlands and worldwide. As we adapt to the new ‘normal’, veterinary professionals are faced with new challenging conversations and situations. To support the hard-working veterinary professionals, we have developed a few specific corona communication scenarios to help them practice their soft skills during these different times. Enjoy!
Cookbook for Clienthusiasm
30 recipes for the veterinary clinic 3.0
A veterinary cookbook to increase, improve and finesse the clients’ enthusiasm for your practice. Our collection of 30 recipes aiming to expand the service, strategy repertoire and customer experience of your own veterinary services.
An inspiration book for practical innovation. With ideas and suggestions to turn clients into fans. A book that contributes to a future of healthy animals, happy customers, happy colleagues and a valuable practice that is ready for the challenges of the future.
Communication in Practice
The manual specially designed for veterinarians to improve clienthusiasm
This book helps you become a more well-rounded vet, nurse or assistant. Allowing you to become a person who is excellent with animals, and even better with people. The result? Clienthusiasm! In addition to healthy animals, you have delighted clients, content co-workers and a practice prepared for the challenges of the future. That is all part of the fun of being a veterinary professional!