“Teamwork makes the dream work”
Veterinary medicine never stands still, it’s constantly changing and evolving. To keep owners and employees happy you need human knowledge, in addition to excellent veterinary professional knowledge. Complaining clients and busy bodies, familiar to most of us. But what is the best way to deal with them? How does your clinic differentiate from others and do you stand out in the ‘crowd’? Who are your clients of the future and what are their expectations? Our team is ready to help you navigate all these questions with practical tips and tricks. Immediately implementable in practice. Changing tomorrow starts today!
“A ship does not sail with yesterday’s wind”
We will keep you on your communication toes with our monitoring programs. From mystery calls to Vet Promoter Scores and from communication scans to the Veterinary Dialogue Trainer. The progress and development you make regarding your communication skills will reflect in the results produced. What gets measured, gets better!
Our communication training courses for veterinarians, vet techs/nurses and practice employees have become our international trademark. Surprisingly fun and challenging with measurable effectiveness. Together, we will find the training course that best suits your needs and wishes.
Looking for tailor-made communication advice? We are happy to help you with any challenge. Whether it’s a new Social Media strategy or a critical customer panel. We’re determined to make your business succeed. So, bring it on!
A course uniquely tailored to your wishes.
Practice communication plan
For a solid and practical plan.
Strategical advice for communication questions or concerns.