Team & Training

Farm Animals

“Teamwork makes the dream work”

Veterinary medicine never stands still, it’s constantly changing and evolving. To keep owners and employees happy you need human knowledge, in addition to excellent veterinary professional knowledge. Complaining clients and busy bodies, familiar to most of us. But what is the best way to deal with them? How does your clinic differentiate from others and do you stand out in the ‘crowd’? Who are your clients of the future and what are their expectations? Our team is ready to help you navigate all these questions with practical tips and tricks. Immediately implementable in practice. Changing tomorrow starts today!

Our solutions

“A ship does not sail with yesterday’s wind”

Monitoring

We will keep you on your communication toes with our monitoring programs. From mystery calls to Vet Promoter Scores and from communication scans to the Veterinary Dialogue Trainer. The progress and development you make regarding your communication skills will reflect in the results produced. What gets measured, gets better!

Veterinary-Dialogue-Trainer

A large part of your work consists of advising and motivating your customers. The Veterinary Dialogue Trainer allows you to practice these specific situations and conversations with a virtual client.

Training

Our communication training courses for veterinarians, vet techs/nurses and practice employees have become our international trademark. Surprisingly fun and challenging with measurable effectiveness. Together, we will find the training course that best suits your needs and wishes.

T.E.A.M

If you want to go fast, go alone, if you want to go far, go together.

Time & Priority

The art of being efficient with time.

Effective herd health consultancy

Becoming a trusted advisor for your client by leading an effective and structured conversation.

Cash Communication

Let the talk make the money!

Clienthusiasm

Customer acquisition and loyalty viewed through the eyes of your customer.

Tailor-made

Looking for tailor-made communication advice? We are happy to help you with any challenge. Whether it’s a new Social Media strategy or a critical customer panel. We’re determined to make your business succeed. So, bring it on!

Trailor-made training

A course uniquely tailored to your wishes.

Practice communication plan

For a solid and practical plan.

Strategical advice

Strategical advice for communication questions or concerns.

Take a look at our training topics for the companion animal clinic

Learn more, see more, do more?

We would like to help you!

“The species you need to know the most about is the human being…”