Practise your conversation technique on the phone online
Effective communication with animal owners and colleagues greatly affects your job satisfaction and how your working day goes. So it is a good idea to pay attention to your communication skills in addition to your clinical skills. You can practice an operation, but how do you practice communication? You can, of course, do that during real conversations, but that is sometimes quite stressful. That is why we developed the Veterinary DialogueTrainer!
The Veterinary DialogueTrainer is an online game in which you practice a conversation with a fictitious client or colleague. You can choose from various response options and get feedback at the end of the conversation.
This way, you immediately know what went really well and where a different answer option might provide a nicer or more effective result. The Telephone Toolbox is an e-learning: blocks of theory are combined with virtual customer conversations. This way, you practice and improve your communication skills.