Home | Frequently asked questions
Here you will find answers to the most frequently asked questions. Do you still have another question? Feel free to contact us!
We provide training courses and lectures any day of the week, including evenings and weekends. A surcharge applies for evening and weekend training sessions.
Yes, we also provide training on weekends. There is a surcharge for this service.
Yes, we are happy to come to you. The training course can be at the veterinary clinic itself or at another location of your choice.
Contact us to discuss the possibilities. Also have a look at our cancellation policy.
The group size varies per training course and is listed on our website at the relevant training course. If you would like to have a larger group trained, we would be happy to advise you. Please contact us to discuss the possibilities.
Almost all our training courses are for the entire team. This stimulates team building and ensures that everyone is on the same page. We therefore recommend having the whole team participate.
Yes, you are welcome to attend our Anna’s Communication Days. Here you can register individually for trainings such as Client-Centric Calls, Effective Consultation and Challenging Situations.
Yes, we advise everyone to participate in the training. The basic communication is the same for everyone, and we customise the examples and cases to the specific situation of a mixed clinic.
Sure! Small teams are also more than welcome. You can also participate with your team in our individual training sessions, such as Anna’s Communication Days.
Absolutely! If you have a preference for a specific trainer or an advisor, please let us know. We will try to take this into account as much as possible
We do not recommend combining training courses, as each course needs full time to properly convey all the information. We do offer customised training courses that can be tailored to your goals and needs.
Yes, we offer training courses and lectures in Dutch, English, German and French.
Not a problem! Contact us and we will be happy to discuss the possibilities. Together, we can develop a tailor-made training course to suit your needs.
Yes, the following training courses are accredited with Accreditation Agency Dactari (PE-Veterinary): Client-Centric Calls, Communicating about Money, and Effective Consultation.
Yes, in addition to our training courses, we also offer webinars, lectures and workshops for veterinary teams and animal health organisations. These can be fully tailor-made.
Absolutely. Whether it’s a business plan, a commercial matter, or a crisis situation. We are here for you. We do this for business, education and veterinary practice.
Healthy animals, happy people and a thriving organisation. That’s what it’s all about.
We offer practical communication advice and training for the veterinary and agricultural sectors.