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  • Courses

    Courses

    St. Anna Advies offers numerous training courses for you and your team. From in-clinic to E-learning and with customisation where needed. Discover the perfect training for your veterinary practice.

    Team training courses

    • Customer-oriented telephony
    • Communicating about Money
    • Effective Consultation
    • Challenging Situations
    • Time Priority
    • Working as a TEAM more effectively
    • Effective herd health Consultation

    Online training courses

    • Telephone Toolbox E-learning
    • Consultation Toolbox E-learning

    Tailor-made training courses

    • In-clinic Training to suit your needs
    • Lectures, Workshops Webinars
  • Consultancy services

    Consultancy services

    We support organisations with consultancy projects, provide classes and E-learning from secondary vocational education to academic education, conduct research and give lectures and workshops. We help you, your team and your organisation use communication tools more effectively.

    All services at a glance

    • Communication advice
    • Lectures, Workshops Webinars
    • Educational programmes
    • Mystery calling monitoring
    • Tailor-made
    • Veterinary Training Actor
    • Scientific research

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    • Research on inappropriate behavior in the workplace
    • Communication tools
    • Meet our team
    • Frequently asked questions
  • For whom

    For whom

    St. Anna Advies is for everyone in the veterinary sector. From education to practice; our team is there to help you!

    Our main focus

    • Veterinary practices
    • Business and governance
    • Research and educational institutions

    Learn more

    • Research on inappropriate behavior in the workplace
    • Communication tools
    • Meet our team
    • Frequently asked questions
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Home | Frequently asked questions

Frequently asked questions

Here you will find answers to the most frequently asked questions. Do you still have another question? Feel free to contact us!

Topics

  • Location, duration and time
  • Group size and mix of participants
  • Training content and trainer
  • Accreditation and webinar
  • Business plan
Location, duration and time
On which days and times do you provide trainings and lectures?

We provide training courses and lectures any day of the week, including evenings and weekends. A surcharge applies for evening and weekend training sessions.

Do you also give training courses on weekends?

Yes, we also provide training on weekends. There is a surcharge for this service.

Is the training course being held on location?

Yes, we are happy to come to you. The training course can be at the veterinary clinic itself or at another location of your choice.

The training has to be rescheduled or cancelled, how to proceed?

Contact us to discuss the possibilities. Also have a look at our cancellation policy.

Group size and mix of participants
What is the best group size for the training?

The group size varies per training course and is listed on our website at the relevant training course. If you would like to have a larger group trained, we would be happy to advise you. Please contact us to discuss the possibilities.

Is the training intended for the entire team?

Almost all our training courses are for the entire team. This stimulates team building and ensures that everyone is on the same page. We therefore recommend having the whole team participate.

Can I attend a training course individually?

Yes, you are welcome to attend our Anna’s Communication Days. Here you can register individually for trainings such as Client-Centric Calls, Effective Consultation and Challenging Situations.

We are a mixed clinic, can everyone participate in the training?

Yes, we advise everyone to participate in the training. The basic communication is the same for everyone, and we customise the examples and cases to the specific situation of a mixed clinic.

Is it possible to have a communication training with a small team?

Sure! Small teams are also more than welcome. You can also participate with your team in our individual training sessions, such as Anna’s Communication Days.

Training content and trainer
Can I express a preference for a trainer or an advisor?

Absolutely! If you have a preference for a specific trainer or an advisor, please let us know. We will try to take this into account as much as possible

Can I combine different training courses?

We do not recommend combining training courses, as each course needs full time to properly convey all the information. We do offer customised training courses that can be tailored to your goals and needs.

Are your trainings and lectures also given in other languages?

Yes, we offer training courses and lectures in Dutch, English, German and French.

I cannot find the training or topic I want, how to move on?

Not a problem! Contact us and we will be happy to discuss the possibilities. Together, we can develop a tailor-made training course to suit your needs.

Accreditation and webinar
Are your training courses accredited?

Yes, the following training courses are accredited with Accreditation Agency Dactari (PE-Veterinary): Client-Centric Calls, Communicating about Money, and Effective Consultation.

Do you also host webinars?

Yes, in addition to our training courses, we also offer webinars, lectures and workshops for veterinary teams and animal health organisations. These can be fully tailor-made.

Business plan
Can you also assist in formulating a Business Plan?

Absolutely. Whether it’s a business plan, a commercial matter, or a crisis situation. We are here for you. We do this for business, education and veterinary practice.

Healthy animals, happy people and a thriving organisation. That’s what it’s all about.
We offer practical communication advice and training for the veterinary and agricultural sectors.

Courses

  • Individual training courses
  • Team training courses
  • Online training courses
  • Tailor-made courses

Consultancy services

  • Communication and Strategic advice
  • Lectures, workshops and webinars
  • Educational programmes
  • Monitoring and research
  • Veterinary training actor
  • Tailor-made advice

Helpful links

  • Frequently asked questions
  • Veterinary DialogueTrainer
  • Our Charity
  • Contact us

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  • +31 (0)24 35 00 88
  • +31 (0)618 051 959
  • info@anna-advies.nl
  • St. Anna Advies
  • Hogewaldstraat 1B 6641 KD Beuningen, the Netherlands

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