Terms of delivery

The general terms and conditions of St. Anna Advies apply to all mentioned products and services. These conditions will be sent on request.

  • A fee of €0.75 per kilometre will be charged for travel time and expenses
  • A handling fee of € 5.00 per invoice applies
  • VAT on training is deductible and training costs can provide tax benefits of up to 52%
  • All our training courses and ‘Mystery-call’ products come with a 100% not-good-money-back guarantee’ based on a negative Net Promoter Score
  • We send participant experiences and evaluations in a handy report to the practice contact person after the training course
Scientific base

Evidense based. That is what it is all about in veterinary medicine, but also in our services. We actively contribute to scientific knowledge on communication and behavioural change within the animal health sector. We do this through our own research and by supporting students, interns and PhD students.